FAQ's

How Do I know i'm entered?

You Should receive an Email confirmation; this can sometimes end up in your spam folder so don't forget to check there. If you're certain you haven't received a confirmation email, Don't worry! You can log into your Eventrac account and see all the events you've entered with us over the year. If You can't see your entries, email us at [email protected]

Is there a kids event?

Yes. The minimum age of entry is 18 years old except: 14 years participants can enter to the 1.9km Swim & 10k, 5k of Run

When is the closing date for registration?

The maximum date for online registration is April 12 at 9 in the morning. Likewise, registrations can be made the day before the race in person. You can check the registration times here.

Can someone else pick up my start number?

Yes, but they must show all the documents to accredite they are doing it on your behalf and bring a copy of your confirmed registration. Remember that if you have registered as Balearic resident this has to be validated at the race number pick up, if not you will have to pay the difference to regular starting fees in cash.

When is the race info sent out?

Absolutely everything you need to know about the Long Course Weekend Mallorca will be sent out in our Race Guide document, usually around two weeks before the event. This will include event timings, race details, ... It is important you read this as details may be different to those on the website. We recommend using the online Race Guide as a guide, as an email will be sent to the address you registered with notifying you of final details and possible amendments.

Is it mandatory to participate with the timing chip?

Yes, it is, for security reasons and in order to register your time. The Timing chip is included in the registration fee and you will get it when collecting the race number.

Is there a race briefing?

Absolutely everything you need to know about the Long Course Weekend Mallorca will be sent out in our Race Guide document, usually around two weeks before the event. This will include event timings, race details, ... It is important you read this as details may be different to those on the website. We recommend using the online Race Guide as a guide, as an email will be sent to the address you registered with notifying you of final details and possible amendments.

I am not able to race. What are my options?

CANCELLATION OR WITHDRAWL BY THE PARTICIPANT

9.1. If you need to withdraw from the Event you should notify us prior to the Event by sending an email to [email protected] or a letter to the Event Organiser at: Calle Roada 35 Colonia Sant JordI, Mallorca, Spain

9.2. You have the right to cancel your entry to the Event at any time within 14 days of submitting the Entry Form to the Event Organiser. You must notify the Event Organiser in writing by e-mail or by post as detailed in clause 9.1 to cancel your entry to the Event. If you exercise your right to cancel your entry to the Event pursuant to this clause 9.2 the Event Organiser shall reimburse the Entry Fee to you in full within 28 days of receipt of the notice of cancellation.

9.3. Without prejudice to clause 9.2 if you cancel or withdraw from the Event the Fee will not be refunded in full but you will be entitled to a partial refund of the Entry Fee as follows:

Date of Cancellation by the Participant/Refund % of the Entry Fee

Before 31 October 2023 = 75%
1 October 2023 - 31 December 2023 = 50%
1 January 2024 -1 February 2024 = 25%
9.4. If you cancel the Agreement after the 1 February 2024 you shall not be entitled to any refund of the Entry Fee but you will be permitted to enter the event the following year at a discounted fee known as the “early bird” discount.

Can I transfer/defer my entry?

Places are absolutely non-transferable at any point. If you are unable to race for whatever reason, please email and let us know.

Can I change my distance?

The distance can be changed, but, if it's longer than the one you've reserved, you will have to pay the difference in price and a supplement of €10.

Where do I have to be and when?

All times, dates & locations are available here

Where do I put my race number?

For the run, the number must be worn on the FRONT.

Where do I put the timing chip?

The Timing Chip is a small plastic transponder that has to be fastened on your ankle or shoe (no metal contact!).

Will there be a wardrobe service?

Yes, during the 2 days.

What is the prize structure?

The best 3 men and women of the overall results of Swim/ Run/ FULL LCW DUO in each distance . All finishers in each discipline and distance will receive a medal. 

What can I wear?

Wetsuit –Unless otherwise notified by the Event Organiser during the Race Briefing on Friday, swimming wetsuits are mandatory for open water with water temperature under 15,9ºC. Between 15,9ºC and 20ºC, it will be optional for distances of 750 and 1500 meters and up to 22ºC for distances of 1900 and 3800 meters. Above these temperatures, the use of wetsuit is prohibited. It is the Participant’s responsibility to provide and use a wetsuit which complies with FETRI rules and regulations. Participants without a wetsuit will not be allowed to compete. Link to FETRI rules

Goggles – goggles are necessary for all open water swims. Polarised goggles are recommended to reduce glare and increase visual acuity. It may be worth bringing a clear-lensed pair if conditions are less than ideal.

Swim hat – the swim hat issued by Long Course Weekend and provided at the race number pick up must be worn. If you wish to wear two swim hats, the issued swim hate MUST be worn on top. Timing chip – Timing chip must be worn on the OUTSIDE of the wetsuit on the left ankle. Gloves & Boots CANNOT BE WORN without a doctor’s note. Webbed gloves are not permitted.

Is a wetsuit mandatory?

Event Organiser will communicate water temperature during the Race Briefing on Friday. Swimming wetsuits are mandatory for open water with water temperature under 15,9ºC. Between 15,9ºC and 20ºC it will be optional for distances of 750 and 1500 meters and up to 22ºC for distances of 1900 and 3800 meters. Above these temperatures, the use of wetsuit is prohibited.

Is the water safe to swim?

Swim course takes place in Colònia Sant Jordi, so it´s very safe. Water temperature in April is 18ºC average and between 2-6 meters deep.

What are the start times?

Please check the Race Guide for all start times.

Event itinerary 

Is there a cut off?

Yes, you could see all the schedules at "Event Itinerary" tab. 

What can I wear?

Race Number MUST be worn on the FRONT. The chip is glued to the back of the race number, so you should not do anything, just place the race number in the front with the safety pins on the race day. As is a disposable chip, you should not return it at the end of the race. Torso MUST be covered at all times. We highly recommend wearing proper running shoes that have been correctly fitted to avoid discomfort during the run. We also recommend not wearing brand new trainers on race day as they will need to be worn-in to maximise comfort. Running socks will reduce rub and aid both shock absorption & circulation. They are generally fast drying and odour repellent. We recommend merino wool or polyamide socks.

Is the course flat?

Yes.

Is there a cut off?

You can see all the cut-off times at "Event itinerary" tab.